Privacy Policy
Last updated: January 16, 2025
This Privacy Policy explains how B-Confident (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use our website b-confidentlearning.com (the “Website”).
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Spanish and EU data protection laws.
1. Data Controller
Business name: B-Confident
Location: Madrid, Spain
Email: admin@b-confidentlearning.com
B-Confident is the data controller responsible for your personal data.
2. Personal Data We Collect
We may collect the following types of personal data:
Identity data: name, username
Contact data: email address
Account data: login credentials, course progress
Payment data: billing information (processed securely by third-party providers)
Technical data: IP address, browser type, device information
Usage data: interactions with courses, pages visited
Marketing data: preferences related to communications
3. How We Collect Data
We collect personal data when you:
Create an account
Purchase a course or subscription
Use our Website
Contact us
Accept cookies or tracking technologies
4. Purpose & Legal Basis for Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account creation & access | Contract |
| Course delivery & subscriptions | Contract |
| Payments & billing | Contract / Legal obligation |
| Customer support | Legitimate interest |
| Website analytics | Consent |
| Advertising & marketing | Consent |
| Legal compliance | Legal obligation |
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Ensure Website functionality
Analyze usage and performance
Deliver advertising and marketing content
You can manage or withdraw cookie consent through your browser settings or cookie banner.
6. Analytics & Advertising
We use third-party tools such as analytics and advertising platforms to better understand user behavior and improve our services. These providers may process data according to their own privacy policies.
7. Payment Processing
Payments are processed securely through trusted third-party payment providers.
We do not store full payment card details on our servers.
8. Data Sharing
We may share personal data with:
Payment processors
Analytics and advertising providers
Hosting and technical service providers
Authorities when legally required
We do not sell personal data.
9. Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Meet legal and accounting obligations
Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
10. User Rights (GDPR)
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with a data protection authority
Requests can be made by emailing admin@b-confidentlearning.com.
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
12. International Data Transfers
If data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of material changes via email or Website notice.
14. Contact
If you have questions about this Privacy Policy or your data rights, please contact: